Shipping policy
Shipping Policy
At Elizabeth Marshall Art, every order is packed and shipped with care so your artwork arrives safely and ready to enjoy.
Unframed Prints
All unframed art prints are shipped free of charge. No hidden surprises, no extra shipping costs at checkout, just beautiful art delivered to your door.
Framed Prints, Cards and Other Products
For framed prints, art cards and any other products, shipping is arranged in the most economical and secure way possible. Costs may vary depending on the size, weight and destination of your order, and will be calculated at checkout where applicable.
How Orders Are Shipped
Orders are carefully packaged to protect your artwork in transit. Depending on the product, items may be shipped flat, rolled, or in protective packaging designed to keep them safe on their journey.
Processing and Delivery
Each piece is printed and prepared with care. Delivery times may vary depending on your location, the product ordered and the shipping provider used. You will receive confirmation once your order has been processed and shipped.
International Shipping
Where international shipping is available, please note that any customs duties, taxes or import fees are the responsibility of the buyer. These charges are set by the destination country and are outside the control of Elizabeth Marshall Art.
Lost or Damaged Orders
If your order arrives damaged, please get in touch as soon as possible with photos of the packaging and the item so the issue can be reviewed and resolved. Email hello@elizabethmarshallart.com
Questions
For any shipping questions, please contact Elizabeth Marshall Art before placing your order.